Hardware and Software Support - Replacement Hardware by Next Business Day
- Easy to use networking support
- Operating System bug fixes when required
- 24 x 7 Access to SMB support technicians
- Business Hours Fault Resolution
- Replacement hardware delivered by the next business day (subject to fault identification by Cisco)
- Software tools designed to simplify hardware configuration and use
- Does not cover Voice Over IP (VOIP) or Quality of Service (QoS) configurations - choose SMARTnet for these.
- Typically priced at 40% less than "full blown" SMARTnet